We make every attempt to dispatch our products on the day of order, depending on the time the order is received and if payment has been received. Courier charges vary, depending on the location (North or South Island) and the weight of the parcel. We use Aramex (Fastway) Couriers for overnight delivery.
For Rural deliveries you need to allow at least one additional day. During the summer months perishable orders to Rural delivery addresses are not encouraged, although we take care with extra packaging (ice-pack, newspaper and other packaging material). Orders to the South Island will only be dispatched on Mondays, Tuesdays and Wednesdays due to the extra days(s) it takes to be delivered.
Couriers will not deliver to a Post Office Box. You must provide a physical address. Please let us know delivery preferences i.e. “leave at front door”. Orders placed on Fridays, the weekend or public holidays will be sent the next business day.
Once an order leaves our premises we are no longer in control of delivery. We are not responsible for courier delays or errors; however, we will endeavour to follow up with the courier tracking system where necessary.
Rates:
Greater Waikato
$ 10.00 up to 20kg
Rest of North Island
$ 10.00 up to 5 kg
South Island
$ 15.00 up to 5 kg
Rural delivery + $ 5.00